The Novotel Alster lies in the Hohenfelde district, 150 feet from Lübecker Straße Underground Station. That you have determined that the room is not in perfect condition and that the experienced service quality of our employees definitely does not meet our standards. We hope you had enjoyable days in Hamburg and a save journey back home. Novotel Hamburg City Alster, Hamburg: See 1,357 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #87 of 338 hotels in Hamburg … Discover genuine guest reviews for Novotel Hamburg City Alster, in Hamburg-Nord neighborhood, along with the latest prices and availability – book now. Because it is our wish that our guests feel comfortable at all times.We would also like to apologize for not responding to you until now. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Paulo V., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. Under this covid 19 we Got a Nice breakfast but limited variation. Anonymous Families - 29/07/2020 Confirmed reviews ALL. Bathrooms (split into WC and shower/bath/sink) were all plastic, including the floor; I felt like I was on an airplane when I used the toilet. Hamburg has a small lake, the Alster, and many canals lend their charm to the city. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,346 traveller reviews, 282 candid photos, and great deals for Novotel Hamburg City Alster, ranked #90 of 334 hotels in Hamburg and rated 4 of 5 at Tripadvisor. The Novotel Hamburg City Alster has many amenities to offer visitors and guests. Besides, it was annoying that while there was a kettle in the room, there were no cups or tea bags or coffee to use it with! Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Therefor we will share your review with our team. At least fine and very friendly Staff. Air conditioning was awesome!! The Novotel Hamburg City Alster is located in the neighbourhood of Hohenfelde between the public pool and the HAW university for applied sciences. 86 af 338 hoteller i Hamborg og med bedømmelsen 4 af 5 på Tripadvisor. WiFi is free, and this hotel also features a spa and a restaurant. Moenckebergstrasse is minutes away. Room was large and convenient for family stay. 84 af 338 hoteller i Hamborg og med bedømmelsen 4 af 5 på Tripadvisor. EARLY CHECK IN FROM 8AM (Paying) Need access to your suite from 8 am on the day of arrival? It was a very nice stay. The room was spacious but poorly decorated and quite weared. Toilet and bathroom looks quite new out. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2.1 km from the centre of Hamburg. Where is Novotel Hamburg City Alster located? At Novotel Suites, we strive to offer every customer a first class service experience. I will share your comments with our team. Because it's our deepest interest that our guests feel welcome at any time. Md Friends - 07/08/2020 Confirmed reviews ALL. There's an onsite 24-hour business center. Pieter Friends - 07/07/2020 Confirmed reviews ALL. The 30 m² suites have a kitchenette, double and extra bed, shower, bathtub, separate toilet and a table. Novotel Hamburg City Alster chấp nhận các loại thẻ này và giữ quyền khóa một khoản tiền tạm thời trước khi bạn đến nhận phòng. This 4-star hotel is 1.8 mi (2.9 km) from Hamburg City Hall and 2.2 mi (3.5 km) from Miniatur Wunderland. Choose from our wide selection of over 65 drinks and put your travel plans into action at your leisure. Bathrooms are equipped with showers. Please allow us to sincerely apologize. The restaurant Novo2 is an innovative lounge-bar-eatery-combo located within the hotel. Novotel Suites Hamburg City is a 3-star hotel close to the train station and metro. Families - 08/08/2020 Confirmed reviews ALL. Gaby F. Couples - 18/10/2020 Confirmed reviews ALL, The room had everything we wanted. Because it's our deepest interest that our guests feel welcome at any time. Perfect that we could book time for breakfast to awoid many people at the buffet, Anonymous Families - 23/09/2020 Confirmed reviews ALL, Frank R. Families - 30/08/2020 Confirmed reviews ALL, The personal tries its best to deal with customer's particular situations, Gautham Families - 23/08/2020 Confirmed reviews ALL, Jens L. A. We are sure that this feedback will serve as an encouragement to all of our staff. Thank you once again. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2.1 km from the centre of Hamburg. Up to two children under the age of 16 may stay with their parents and enjoy breakfast free of charge. Friendly staff at reception and restaurant! Not very nice neighbourhood - but the hotel is not to blame, Anonymous Families - 20/07/2020 Confirmed reviews ALL, Anonymous Families - 17/07/2020 Confirmed reviews ALL. Restaurants near Novotel Hamburg City Alster, Hamburg on Tripadvisor: Find traveler reviews and candid photos of dining near Novotel Hamburg City Alster in Hamburg, Germany. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Lean back in your comfy chair and live out your passion for travel across five continents. The 30 m² suites have a kitchenette, double and extra bed, shower, bathtub, separate toilet and a table. We are delighted that you are satisfied with your stay, the hotel and our staff. The hotel is good but the area Steindamm in which the hotel is located felt very unsafe/unpleasant. I will share your comments with our team. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 2,1 km from the centre of Hamburg. Enjoy close proximity to many attractions and retail facilities. Optic fiber technology provides the highest possible speed of Internet connection. Moenckebergstrasse is minutes away. Save on your reservation by booking with our discount rates at Novotel Dorint Hamburg Alster in Germany We are looking forward to welcoming you again and wishing a pleasant and successful week! Thanks a lot and see you again! We hope you get through the Corona period well and would like to add 500 points to your account. When leaving the hotel we were told that the parking lot was paid but when we tried to leave we had to go back and pay. Did you get home safely? The ALLSAFE label stands for our new cleanliness protocols and standards & ensures that they are adhered to in this hotel. We are sure that this feedback will serve as an encouragement to all of our staff. An unwanted wrinkle? Because it's our deepest interest that our guests feel welcome at any time. *By integrating this * asterisk-marked offer, we may receive a commission from the dealer upon purchase. These purchased products will not be more expensive for you as a user. Therefor we will share your review with our team. City dwellers and visitors go there to sail on the water or stroll along the … I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. No regular door into the bathroom. We take your comment as a constructive criticism and will work with our employees on a sustainable service to improve the quality. I will share your comments with our team. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. Hotel Novotel Hamburg City Alster získal od naÅ¡ich hostů hodnocení Velmi dobrý. Inquire for accessible rooms.Â. The Outer Alster lake can be reached by foot, while the city centre is minutes away by car or public transport.Â, The modern four-star hotel houses 210 air-conditioned rooms featuring complimentary WiFi, minibar, cable TV and safe. Lübeckertordamm 2 20099 hamburg germany, HAMBURG FUHLSBUETTEL At 15km / 9.32 miles, ALSTER JUNGFERNSTIEG At 1.5km / 0.93 miles, HAUPTBAHNHOF HAMBURG At 0.8km / 0.5 miles. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Hamburg City Alster, placeret som nr. Die Außenalster ist fußläufig in wenigen Minuten erreichbar. We are looking forward to welcoming you again and wishing a pleasant and successful week! Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Helle J., We are thankful for the great review about your stay. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. I am sorry that your experience with our bathroom did not meet your expectations. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Therefor we will share your review with our team. Novo2 heißt Sie willkommen - das ist die innovative Kombination aus Lounge Bar & Eatery in Ihrem Novotel Hamburg City Alster. Enjoy close proximity to many attractions and retail facilities. Novotel Hamburg City Alster, Hampuri: 1 357 hotelliarvostelua, 289 matkailijan valokuvaa ja huipputarjouksia majoituspaikasta Novotel Hamburg City Alster, joka on sijalla 87/338 (hotellit) Hampurissa ja sijalla 4/5 Tripadvisorissa This 4-star hotel in central Hamburg offers rooms with free WiFi. I will share your comments with our team. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Maria f., We are thankful for the great review about your stay. Public spaces have free WiFi and wired Internet. Subway-stop next door. It is always a pleasure to receive positive feedback. We look forward to hearing from you about your concerns and hope you give us the opportunity to serve you better in the near future. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Rooms I will share your comments with our team. Dear Farhad Z., We are thankful for the great review about your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Karen F., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Please be assured that we will take the appropriate measures to resolve the problem in the future and prevent it from occurring in the future. Nice spacious rooms, bathroom with bathtub and separate shower, good breakfast with lots of choices. We sincerely apologize for any inconvenience caused. It is always a pleasure to receive positive feedback. Novotel hotels welcome you to this city for a change of scene and a pleasant stay combining comfort and well-being. For more information and booking, visit Hamburg Tourism and Novotel Hamburg City Alster online. I actually had no time to wait for the check-out, but never received my bill electronically as that was supposed to happen. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Hamburg City Alster, Hamburg: See 1,349 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #87 of 337 hotels in Hamburg … We had 4 Days at Hamburg suites , and we where happy to have a Nice but a little worn out furniture. Both had a waiting line, both were slow and not well organised. Book this exclusive benefit now and make the most of your business or leisure stays. Customer review rating 4.2/5 9,030 reviews, I can take advantage of the Members' rate, Mid-scale hotel for short and longer stays. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Everything needed was provided and staff was very polite and helpful. Business guests enjoy the breakfast. We are delighted that you are satisfied with your stay, the hotel and our staff. That’s why we won’t recommend or will come back. Mit herzlichen Grüßen Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Frank R., We very much appreciate your comments regarding your very long stay at the Novotel Suites Hamburg City. Farhad Families - 26/10/2020 Confirmed reviews ALL, Bo F. Families - 19/10/2020 Confirmed reviews ALL. We enjoyed staying at this hotel. Because it's our deepest interest that our guests feel welcome at any time. Remember Novotel Suites offers this service for free on Sundays. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Anders Rorbak M., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Bo Andreas F., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Frank D., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Jonas Vejby N., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are sure that this feedback will serve as an encouragement to all of our staff. We are delighted that you are satisfied with your stay, the hotel and our staff. And the hotel’s seven conference rooms can accommodate up to 220 people. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The property is located close to a metro station. We are delighted that you are satisfied with your stay, the hotel and our staff. We have intensified hygiene and prevention measures to ensure your safety. It is always a pleasure to receive positive feedback. Moenckebergstrasse is minutes away. Everything you need to know about the Novotel Hamburg City Alster rooms at Tripadvisor. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Gautham N., We are thankful for the great review about your stay. Thank you for your support and understanding. We therefore regret that we have not met your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The walk from the hotel to downtown quickly becomes sketchy. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Therefor we will share your review with our team. Where is Novotel Hamburg City Alster located? I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5PM to make the most out of your departure day. It is always a pleasure to receive positive feedback. Because it is our deepest interest that our guests feel welcome at all times. WiFi is free, and this hotel also features a spa and a restaurant. Before arrival, you must confirm in writing that you are not on a tourist getaway. Jungfernstieg is 11 minutes away from your Novotel suites by subway. We are pleased that you share your concerns and we hope that you will give us the opportunity to serve you better in the near future. You can enjoy a drink at the bar/lounge. Asked for extra sheets and it took well over 2 hours to get them. Novotel Hamburg City Alster, Hamburg: See 1,356 traveller reviews, 289 user photos and best deals for Novotel Hamburg City Alster, ranked #84 of 338 Hamburg hotels, rated 4 of 5 at Tripadvisor. It is always a pleasure to receive positive feedback. Přihlásíte-li se k odběru naÅ¡ich e-mailů, budete navíc dostávat informace o exkluzivních nabídkách a slevových akcích. The Novotel Hamburg City Alster is located in the neighbourhood of Hohenfelde between the public pool and the HAW university for applied sciences. I will share your comments with our team. Made a 3 day reservation, arriving at the hotel our room was only made ready for 2 persons and not 3 as ordered. Corinna WITT, Hotel Manager Novotel Suites Hamburg City is a 3-star hotel close to the train station and metro. We are sure that this feedback will serve as an encouragement to all of our staff. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. Due to Corona, fitness room & hotel bar are currently unavailable, Round the clock ready-to-eat meals to be warmed up in the room, Family rooms and suites with modular workspace, Stunning views over the city from the upper floors. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Most businesses remain open, but freetime activities, gatherings and cultural events are tightly restricted or cancelled entirely until at least 30 November. The complementary wellness area includes a steam bath, sauna and gym. All rights reserved - No materials may be reproduced without prior permission of hamburg.de, hamburg.de uses images from imago images, pixelio.de and "Minicons Free Vektor Icons Pack" — The copyright owners are listed in the copyright-box, http://www.hamburg.com/servlet/segment/com/visitors/stay/13121006/novotel/. Novotel Hamburg City Alster is close to tourist attractions, including Weinquelle Luhmann Hamburg. We are looking forward to welcoming you again and wishing a pleasant and successful week! Therefor we will share your review with our team. The Novotel Alster lies in the Hohenfelde district, 150 feet from Lübecker Straße Underground Station. Business guests enjoy the breakfast. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Novotel Hamburg City Alster is located at Lübecker Strasse 3 in Nord, 1.3 miles from the center of Hamburg. Novotel Hamburg City Alster, Hamborg: Se 1.357 anmeldelser fra rejsende, 289 billeder og gode tilbud vedr. Please allow me to sincerely apologize. About Novotel Hamburg City Alster. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Jens Loenborg A., We are thankful for the great review about your stay. WiFi is free, and this hotel also features a spa and a restaurant. Guests have 24-hour access to the ironing room. The private bathroom is fitted with a rain shower and hairdryer. We are sure that this feedback will serve as an encouragement to all of our staff. Anonymous Families - 04/08/2020 Confirmed reviews ALL, Good bed and shower. Visitors : © www.mediaserver.hamburg.de / Andreas Vallbracht, Novotel Hamburg City Alster: © Abaca Corporate / Michael Adamski. I will share your comments with our team. Rooms at the Novotel Hamburg Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Allison H., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Über Ihre lobenden Worte freuen wir uns sehr. WiFi is free, and this hotel also features a spa and a spa. It is always a pleasure to receive positive feedback. We hope you had enjoyable days in Hamburg and a save journey back home. Business guests enjoy the breakfast. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The Outer Alster lake can be reached by foot, while the city centre is minutes away by car or public transport. View deals for Novotel Hamburg City Alster, including fully refundable rates with free cancellation. Due to the current legal regulations, our hotel may only be booked for non-tourist guests until further notice. Poor toilet and strange enterence to bathroom, Anonymous Families - 28/07/2020 Confirmed reviews ALL. IMPORTANT SAFETY NOTICE: Due to a recent spike in coronavirus infections, as of 2 November, 2020, Hamburg is strictly regulating many aspects of public life to better combat the COVID-19 pandemic. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Sapar A., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Novotel Hamburg City Alster offers its guests a full-service spa, a sauna, and a fitness center. We are delighted that you are satisfied with your stay, the hotel and our staff. With its generous rooms and innovative Novo2 restaurant, Novotel Hamburg City Alster is extremely family-friendly. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,357 traveler reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #86 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. See photos and read reviews for the Novotel Hamburg City Alster rooms in Germany. Click here for more details and check back regularly for updates. Due to the Corona pandemic, access is currently only possible with prior registration at the reception. We hope you had enjoyable days in Hamburg and a save journey back home. Novotel Hamburg City Alster, Hamburg: 1,357 Hotel Reviews, 289 traveller photos, and great deals for Novotel Hamburg City Alster, ranked #84 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Ulrik H., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It’s a shame because the staff and the quality of the hotel was very good. And yes, the hotel is very central and not in the countryside, but nothing happened to any of our guests in the past. Das 4-Sterne Novotel Hamburg City Alster begrüßt Sie im Herzen der Hansestadt zwischen Elbe und Alster. Book Novotel Hamburg City Alster, Hamburg on Tripadvisor: See 1,357 traveller reviews, 289 candid photos, and great deals for Novotel Hamburg City Alster, ranked #86 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Staff were super friendly and helpful. Toilet way to small and felt like a cabin. The Alster lakes are a few minutes walk away. Our guests praise the breakfast and the helpful staff in our reviews. Please note the exceptions in certain federal states and also note that mouth-nose mask must be worn at all times in the public areas of our hotel. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Michael D., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. I found Novotel Suites in Hamburg below my quality expectations. However, the fact that this was not entirely satisfactory during your stay does not meet our standard. Prohlédněte si jeho fotky, přečtěte si autentická hodnocení skutečných hostů a rezervujte si ho unás se zárukou ceny. Therefore your feedback is very important to us. Where is Novotel Hamburg City Alster located? We regret that we have not fully met your expectations, but at the same time thank you for your open feedback. Business guests enjoy the breakfast. Good staff Allier friendly and helpful, Frank K. D. Friends - 13/10/2020 Confirmed reviews ALL, It was a good experience n very peaceful place, Helle Couples - 27/09/2020 Confirmed reviews ALL, Very good experience. The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. There are 7 meeting rooms available. Novotel Hamburg City Alster, Hamborg: Se 1.357 anmeldelser fra rejsende, 289 billeder og gode tilbud vedr. Priceline™ Save up to 60% Fast and Easy 【 Novotel Dorint Hamburg Alster 】 Get the best deals without needing a promo code! Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Pieter v., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Please allow me to sincerely apologize. Toilet was too small and could be more comfortable. Xem phòng trống Ghi chú Guests booking the family room are required to inform the hotel in advance of the age and the number of the children staying. And please be assured that we will take the appropriate measures to train and sensitize our employees to prevent future events. Of course, we also try to provide each guest with an individual and optimal service, even with a large number of guests. Moenckebergstrasse is minutes away. It is always a pleasure to receive positive feedback. The hotel has an underground car park available to guests for a fee. Careful cleaning. We hope you had enjoyable days in Hamburg and a save journey back home. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Prices are calculated as of 2020-12-07 based on a … Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is always a pleasure to receive positive feedback. Ironing room A crumpled garment? Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Online check-in: Your arrival will be carefully prepared by our team, WIFI in the communal areas Free WIFI in communal areas of the hotel. Zudem werden wir an all den Punkten arbeiten, die in Ihrer Bewertung nicht optimal gewesen sind, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern, denn Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Location is ok. We hope you had enjoyable days in Hamburg and a save journey back home. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Ralph S., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. Property Location With a stay at Novotel Hamburg City Alster, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburger Kunsthalle and Moenckebergstrasse. Because it's our deepest interest that our guests feel welcome at any time. It is always a pleasure to receive positive feedback. There's a restaurant on site. Stay at this 4-star spa hotel in Hamburg. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. You Will not starte for sure. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Sehr geehrte Frau S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Suites Hamburg City. Enjoy free WiFi, a restaurant, and a full-service spa. Rooms at the Novotel Hamburg Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities. Where is Novotel Hamburg City Alster located? Ralph A. S. Couples - 20/03/2020 Confirmed reviews ALL, We had a good stay, the room was quite large, everything was fine, no complaints, Slow and inefficient reception attendance, Paulo Business - 18/03/2020 Confirmed reviews ALL. We are looking forward to welcoming you again and wishing a pleasant and successful week! Generous rooms and an innovative restaurant make Novotel Hamburg City Alster extremely family-friendly. We stayed on 2nd floor and had no distraction. At Novotel Suites, we strive to offer every customer a first class service experience. I had to deal with reception on two occasions only: check-in and check-out. Overall good stay, Jonas Families - 01/08/2020 Confirmed reviews ALL. Please be assured that we will take the appropriate measures to solve the problem and prevent it from occurring in the future. I am sorry that your experience did not meet your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Popular attractions Miniatur Wunderland and Hamburg Dungeon are located nearby. Museum für Kunst und Gewerbe Hamburg is the closest landmark to Novotel Hamburg City Alster. Therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.